{"id":38039,"date":"2023-03-14T02:26:02","date_gmt":"2023-03-14T06:26:02","guid":{"rendered":"https:\/\/d56fg8tfg.fitnews.club\/finance\/consumer-financial-protection-bureau-complaint-data-now-searchable-by-state\/"},"modified":"2023-03-14T02:26:02","modified_gmt":"2023-03-14T06:26:02","slug":"consumer-financial-protection-bureau-complaint-data-now-searchable-by-state","status":"publish","type":"post","link":"https:\/\/d56fg8tfg.fitnews.club\/finance\/consumer-financial-protection-bureau-complaint-data-now-searchable-by-state\/","title":{"rendered":"Consumer Financial Protection Bureau Complaint Data Now Searchable by State"},"content":{"rendered":"
\n

Credit Reporting and Money Transfer Complaints Also Added to the Database<\/strong><\/em><\/p>\n

WASHINGTON, D.C.<\/strong> \u2014 Today the Consumer Financial Protection Bureau (CFPB) expanded its Consumer Complaint Database to include state-by-state information. The CFPB also added complaints about money transfers and credit reporting to the database.<\/p>\n

\u201cThis data puts valuable information in the hands of consumers to help them understand what is happening in their states,\u201d said CFPB Director Richard Cordray. \u201cAnd by adding credit reporting and money transfer complaints to the Consumer Complaint Database, we are making these important markets more transparent and accountable to all consumers.\u201d<\/p>\n

The expanded Consumer Complaint Database went live today at: consumerfinance.gov\/complaintdatabase<\/a><\/p>\n

Users can easily track, sort, search, and download complaints listed in the Consumer Complaint Database. In March, the database expanded from more than 19,000 credit card complaints to nearly 90,000 complaints on credit cards, mortgages, student loans, bank accounts and services, and other consumer loans, like auto loans. As of today, the database contains about 113,000 complaints. The live database updates nightly; so as the CFPB handles more complaints, more are added.<\/p>\n

The database allows the public to see what consumers complained about and why. It includes the type of complaint, the date of submission, and the company that the complaint concerns. A consumer\u2019s identity and other personal information are not included. Complaints are listed in the database only after the company responds to the complaint or after they have had the complaint for 15 days, whichever comes first. The CFPB uses the complaints along with other information, such as the timeliness of the company\u2019s response, in a variety of ways, for example, to help prioritize complaints for investigation.<\/p>\n

State data<\/strong>
Today\u2019s Consumer Complaint Database update will add a new field to every complaint \u2013 the state it came from. While five-digit ZIP code information \u2013 self-identified by the consumer \u2013 has always been included in the complaint information, adding the state helps people more easily localize data. The state field also includes the District of Columbia, U.S. territories, and the military post office addresses of servicemembers.<\/p>\n

According to the database, the top states per capita by mortgage complaints are: 1) New Hampshire, 2) Maryland, 3) the District of Columbia, 4) Georgia, and 5) Florida.<\/p>\n

The top states per capita by credit card complaints are: 1) the District of Columbia, 2) Delaware, 3) Maryland, 4) New York, and 5) New Jersey.<\/p>\n

And, the top states per capita by bank account and service complaints are: 1) the District of Columbia, 2) Delaware, 3) New Jersey, 4) Rhode Island, and 5) Maryland.<\/p>\n

Credit reporting <\/strong>
Today the CFPB is also adding more than 6,000 credit reporting complaints to the database. The Bureau will add new complaints as they come in and are processed. The CFPB began taking credit reporting complaints in October 2012.<\/p>\n

Credit reporting companies, which include what are popularly called credit bureaus or credit reporting agencies, are private businesses that track a consumer\u2019s credit history and other consumer transactions. The credit reports they generate \u2013 and the three-digit credit scores that are based on those reports \u2013 play an increasingly important role in the lives of American consumers. The consequences of errors in a consumer report can be catastrophic for a consumer, shutting him or her out of credit markets.<\/p>\n

When submitting a complaint about credit reporting, consumers can select from five common issues, which are all searchable on the updated database:<\/p>\n