Improving Quality in Northwest Clinics Through Chronic Care Management

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Northwestern Clinics Embrace CrossTx's Chronic Care Management Solution to Enhance Patient Outcomes and Care Coordination

RN Care Coordinator with Patient

RN Care Coordinator with Patient

Multiple clinics in the Northwestern United States recently demonstrated their commitment to address serious needs in their Medicare Beneficiary populations by adopting the Chronic Care Management (CCM) program. Although these clinics are already providing extensive medical services, by selecting CrossTx's CCM business solution, they can further patient outcome improvements, enhance patient engagement, and address Social Determinants of Health (SDoH) while expanding reimbursement opportunities. The move to Value-Based Care models include the embrace of care coordination programs such as CCM and other Centers for Medicare and Medicaid Services (CMS) care coordination programs. CCM programs support and contribute to clinical quality measures by managing care for eligible patients with two or more chronic conditions. CrossTx's cloud-based, purpose-driven software now enables Southern Coos Hospital and Health Center, Arbor Health, Southwest Healthcare Services, and South Lincoln Hospital District to track quality with comprehensive care plans, medication management, preventative services/health maintenance, and patient engagement, improving health literacy and transitions of care.

Pacific Northwest Clinics

Raymond Hino, the CEO at Southern Coos Hospital and Health Center, headquartered in Bandon, OR, embraces the focus on enhancing care coordination among the healthcare providers. "Chronic Care Management ensures continuity of care for our patients, allowing them to gain ongoing access to primary care services. Our care coordination program will promote a seamless care experience for our patients with chronic conditions." 

Morton, Washington-based Arbor Health will implement CCM programs as part of its mission to optimize care delivery and patient outcomes. Julie Taylor, Ancillary Services Director, elaborates on this patient-centric care strategy: "Chronic Care Management meets our vision to provide each patient with the best possible care. Through our care coordination program, we can better address gaps in care and thereby nurture healthy communities in East Lewis County."

North Dakota and Wyoming Clinics

Rural health clinics in states like North Dakota embrace dynamic, patient-centric care coordination across vast patient catchment areas. The Practice Administrator for Southwest Healthcare Services, Melani Kline, RN, reports that their approach is to "optimize high-quality care for their patients by developing a comprehensive plan of care that enables them to better manage their chronic conditions. Using best methods, our staff members can address patient needs and optimize engagement while improving access to the appropriate level of care."

In rural Wyoming, Jamie Linn, the Practice Manager at South Lincoln Hospital District in Kemmerer, WY, shares that their CCM program addresses overall timeliness of care and patient satisfaction. "Our CCM patients know they have an additional resource to help them navigate the complexities of healthcare. Through our program, we can bring a personalized touch while monitoring health outcomes and tracking clinical performance measures as related to chronic conditions."

CrossTx provides an end-to-end CMS-compliant CCM business solution. Infusing foundational knowledge and expertise into in-house staff and/or local partners with dynamic, compliant and evidence-based workflows is key to initiating the program. Quality measures and collaboration with community-based care team members ensure gaps in care are addressed along the way. "Our technical team is dedicated to maximizing seamless interoperability with Health Information Exchanges and EHRs. Additionally, our cloud-based software minimizes inefficiencies across evidence-based care coordination workflows," states Chad Nybo, CrossTx CEO. CrossTx supports continuous clinical improvement with world-class support and client success, while keeping staff current to best practices and CMS regulation changes. Chandra Donnell, CrossTx VP Client Success, says, "CrossTx concentrates our CS team's focus on supporting tailored workflows and granularities in policies, while simultaneously looking at comprehensive reports that measure the program's sustainability, quality measures, and other key performance indicators for our clinical network."

About CrossTx

CrossTx, the leading CCM cloud-based platform for healthcare organizations, works with Rural Health Clinics, Federally Qualified Health Centers, independent physician-owned clinics and special carve outs such as Accountable Care Organizations, Independent Physician Associations, and Clinically Integrated Networks across more than two dozen states. 

Thanks to a combination of purpose-designed software, compelling risk-sharing economic models, and data interoperability, CrossTx has emerged as the leading CCM platform for rural America. Learn more at

Contact Information:
Chandra Donnell
VP Client Success

Original Source: Improving Quality in Northwest Clinics Through Chronic Care Management

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Hanna Interpreting Services Awarded Comparably’s Best Company for Work-Life Balance

Hanna Interpreting Services, a premier language services provider, is proud to announce its recognition by Comparably as one of the best companies for work-life balance. This honor is a testament to the company’s unwavering commitment to employee well-being and its innovative approach to fostering a harmonious work environment.

Comparably’s accolade assesses factors such as employee satisfaction with work-life balance, average hours worked per day, lunch break lengths, and overall feelings of burnout. Hanna Interpreting Services' dedication to creating an environment that melds productivity with personal time has made it stand out in this evaluation.

A significant contributor to this balance is the company's hybrid working model, where employees merge the best of both worlds by working remotely for three weeks and in the office for one week every month. This flexibility allows team members to maintain their personal lives while still fostering in-person collaboration. Hanna also ranked among the top 35% of companies for diversity and in the top 40% for gender balance.

"It's a balance we've been striving to achieve, especially in these dynamic times," says President Tom Elias Hanna. "We understand the challenges presented by both remote work and the need to be in-office."

September is a monumental month for Hanna Interpreting Services. In addition to the Comparably award, the company celebrated its 13th anniversary on September 9, marking over a decade of industry leadership and commitment to bridging linguistic barriers. The month also saw the inauguration of a brand-new office space, showcasing the company’s dedication to growth and serving as a hub for innovation and team collaboration.

As Hanna Interpreting Services continues to evolve and set benchmarks in the industry, the core values remain consistent: a commitment to bridging language barriers, a dedication to employee well-being, and a vision to be the most trusted name in language services.

Founded in 2010 by mother and son duo Jennifer Hanna and Tom Elias Hanna in their garage, Hanna has grown to more than 70 employees, served 1.1 million clients to date in 250+ languages, and has sponsored countless outreach events to serve the local community.

For more information about Hanna Interpreting Services or to schedule an interview, please contact Sean Spicer, Revenue Operations Manager, at

Contact Information:
Sean Spicer
RevOps Manager
(619) 963-2331

Original Source: Hanna Interpreting Services Awarded Comparably's Best Company for Work-Life Balance

With Nearly 2,000 Athletes, the 2023 JCC Maccabi Games & Access, North America’s Largest Jewish Teen Sports and Community Building Event, Leaves a Lasting...

With Nearly 2,000 Athletes, the 2023 JCC Maccabi Games & Access, North America’s Largest Jewish Teen Sports and Community Building Event, Leaves a Lasting Impact
Boys 16U Soccer Finals

The Fort Lauderdale Maccabi Soccer team won their gold medal match against the Philadelphia team.

The 2023 JCC Maccabi Games® & Access, hosted by the David Posnack Jewish Community Center (DPJCC) in Fort Lauderdale, Florida, have concluded with resounding success and heartfelt gratitude to the community that made it all possible. This week-long celebration of sports, camaraderie, and inclusivity has left a lasting impact, thanks to the dedicated efforts of our generous supporters.

Close to 2,000 Jewish teen athletes aged 12-16, representing communities worldwide, gathered in Fort Lauderdale to experience the joy of sports and the power of inclusion. The Games, presented by the JCC Association of North America, offered an unforgettable Olympic-style experience filled with competitions, opening and closing ceremonies, community service, social and cultural events, and opportunities to create Jewish connections that will last a lifetime.

One of the highlights of this year's event was the introduction of JCC Maccabi Access, brought to you by UKG and presented by the Posnack Family Foundation. This program is designed to provide athletes aged 12-18 with intellectual and developmental disabilities an inclusive Maccabi experience. This three-day program, held in conjunction with the 2023 JCC Maccabi Games®, exemplified the event's commitment to inclusivity and diversity.

Scott Ehrlich, CEO of the David Posnack Jewish Community Center, reflected on the Games, stating, "We were overjoyed to welcome Jewish athletes from all corners of the world to Broward County for the 2023 JCC Maccabi® Games & Access. Our heartfelt appreciation goes to our JCC Maccabi Team led by our Co-Chairs, Lori and Mitch Green, Debby and Dennis Eisinger, Davia and Jim Mazur, and Missy and Dan Longman. Their unwavering commitment contributed significantly to establishing an atmosphere that nurtured camaraderie, inclusiveness, and the genuine essence of the Games."

The Games' success was significantly bolstered by the support of honorary co-chairs Scott Scherr, founder of Ultimate Software, and Scot Hunter, co-founder of Emerald Multi-Family Office. Their encouragement to business owners and the backing of corporate and community partners played a pivotal role in the event's success.

Supporting Corporate Sponsors:

  • Emerald Multi-Family Office
  • Southern Glazer's Wine & Spirits
  • Official Torch Sponsor: Duty-Free America
  • Kent Security
  • Official Beverage Sponsor: Coca-Cola 
  • The Meltzer Group
  • Official Transportation: Sponsor Comcast 
  • Official Media Partner: Clear Channel Outdoor 
  • Official Produce Sponsor: ProEx International
  • Official Pun, Pass, and Kick Sponsor: Miami Dolphins
  • Official Basketball Sponsor: Miami HEAT
  • Official Baseball Sponsor: Miami Marlins
  • Official Cleaning Company Sponsor: AK Building Services
  • Official Swimming Sponsor: Blavatnik Family Foundation 
  • Northland Investments
  • Official V-VIP Dinner Sponsor: Aroma Market & Catering
  • Custom Outfitters LLC
  • FP&L
  • Greenspoon Marder
  • Manne Foundation for Homeless Prevention
  • Official Mitzvah Sponsor: Children's Services Council of Broward County

The 2023 JCC Maccabi Games® & Access were not just about competition; they were also about giving back to the community. The JCC Cares Mitzvah Projects showcased the spirit of service, assembling over 1,000 Rosh Hashanah food baskets for Goodman JFS Seniors and Holocaust Survivors, donating over 2,500 pairs of new sneakers to students, in partnership with Children's Services Council of Broward County, and repurposing 340 medals for the "We Finish Together" organization, spreading kindness to ill children and adults in hospitals.

Among the highlights:

  • Approximately 10,000 spectators attended the Opening Ceremony at FLA Live Arena.
  • 1,620 visiting athletes.
  • 21 Access participants.
  • 375 Coaches & Chaperones.
  • 850 Community Volunteers.
  • 600 Host Families.
  • 215 Local Athletes & Access participants representing Team Fort Lauderdale.
  • 64 delegations, including international representation from Israel, Ukraine, Argentina, South Africa, Mexico, Canada, Great Britain, and 53 cities throughout the USA.
  • 100 Local businesses and individuals generously supporting.
  • 110,000 bottles of Dasani water, Powerade, and soda provided by Coca-Cola.
  • 47,000 pounds of ice used.
  • 20,000 meals served.
  • 300 athletes and coaches wrapped tefillin daily.

As the Games came to a close, the resounding message was one of unity, inclusivity, and the power of community. The 2023 JCC Maccabi Games® & Access will be remembered not only for the athletic achievements but also for the lasting friendships, cultural exchanges, and shared experiences that will continue to enrich the lives of all those who participated.

For more information about the 2023 JCC Maccabi Games® & Access and how you can support future events, please visit

Contact Information:
Rixys Alfonso
Corporate Sponsorship Consultant

Scott Ehrlich
Chief Executive Officer
954-434-0499, ext. 313
Related Images
Boys 16U Soccer Finals
Boys 16U Soccer Finals

The Fort Lauderdale Maccabi Soccer team won their gold medal match against the Philadelphia team.

Ukrainian team with Stanley
Ukrainian team with Stanley

The Ukranian team, sponsored by the David Posnack JCC, poses with Stanley C. Panther at opening ceremonies of the JCC Maccabi Games & Access.

JCC Access Games Athlete & Coaches
JCC Access Games Athlete & Coaches

Nico poses with his coaches during a skill competition at the Maccabi Access games.

Original Source: With Nearly 2,000 Athletes, the 2023 JCC Maccabi Games & Access, North America's Largest Jewish Teen Sports and Community Building Event, Leaves a Lasting Impact
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